How it works

Get game changing feedback in 3 simple steps

01

Real questions, with a touch of fun

When a user clicks on a survey link and faces "from 1 to 10 how satisfied were you with the..." it gets boring quick. This leads to fatigued users just responding with neutralised answers... welcome to a world of thoughtless "7's" as responses.You want binary options - Yes or No.

gif survey example survey screen
gif survey example user written feedback screen

02

Actionable insights - good, bad or otherwise

Ok so we’ve got engaged users - tick! But what do we do with stats like "72% of people like our service"... in truth, not much. Surveys should have thought provoking questions that help gather positive and negative feedback, chasing these types of feedback will quickly improve user satisfaction.

03

Feedback with a purpose

GIF Survey is designed to get written feedback for every question, giving you actionable comments like "the specials were AMAZING, but they were so hard to find". If a user doesn't know or doesn't want to respond, they can skip that question and quickly move on.

gif survey example results screen

Examples →

Did you enjoy the Service?
yes gif
yes arrow
No gif
no arrow
Skip / Don't know
How was the Food?
yes gif
yes arrow
No gif
no arrow
Skip / Don't know
Will you come back in next 12 months?
yes gif
yes arrow
No gif
no arrow
Skip / Don't know